In this era of rapid development of information technology, it is estimated that there will be a large number of documents and materials that need to be stored every day for office workers. In the past, everyone kept the files locally, but it was definitely not enough to put them in such a local area. Coupled with the hard disk life problem and the inability to check files at any time, office workers who often work overtime are always complaining about these problems.

So, all the factors have caused the traditional hard disk to fail to meet the requirements. As the saying goes, there will be a market if there is demand. Therefore, major manufacturers have launched cloud disk services to facilitate users to directly upload files to the cloud and view them in front of their mobile phones and computers at any time.

Of course, the most popular one is Microsoft’s OneDrive, which has large storage space, enough safety, and unlimited speed. All these are perfect for office workers. But in the process of use, there will still be various minor problems. For example, you may suddenly unable to log in, or unable to upload or even synchronize files. So, is there any solution? Let’s take a look at this article together.

What Are the Functions of OneDrive?

1. Automatically Protect Files

For users, file security is more important than anything else. After all, data is invaluable, so when choosing a network disk, we will naturally focus on its security. There is the function of automatically protecting files in OneDrive. When you turn on OneDrive and right-click the icon to set update folders in the Auto Save tab, all the default desktop, pictures, and document catalogs are automatically protected, without worrying about data breaches.

2. Custom Backup Files

This is an excellent function of OneDrive, and everyone should use it. You can back up files and any other things on the desktop, and then synchronize them between multiple computers. Since everything is saved on OneDrive, these files will not be deleted even if the computer is formatted.

What Are the Common Problems of OneDrive?

  • Office files cannot be uploaded to OneDrive

If the following error pops up “You are required to sign in to upload your changes to this location” at the time when you are saving your Office files to OneDrive, it means your files cannot be saved. At this moment, if you click File to search for Info, you will see the following error “Your changes were saved but could not be uploaded because you are not signed in to the server. Click Resolved from options.

Even if you try to use Account to log in, this problem still cannot be solved. After querying, it can be solved by the following steps:

  • Open all types of Office
  • Click Account
  • Click User Information
  • Click sign out all logged-in users
  • Click Close
  • Open Control Panel  
  • Click Credential Manager
  • Click Generic Credentials
  • Click MicrosoftOffice_16_data Click Remove

After the deletion is complete, open all types of Office, and log in with Office365 Account. If you can open an Excel file to edit and upload it to OneDrive successfully, it means this problem has been solved.

  • OneDrive cannot log in

Sometimes we find that OneDrive can be used normally, but the error “You’re syncing a different account” will pop out when logging in. The main reason may be that the Security Policy prompts that the user has changed his login password, but the authentication in the Windows Credentials manager is not updated in time, resulting in authentication errors. This problem can be solved through following ways:

  • Click Start 
  • Open Control Panel
  • Click Cerdential Manager
  • Select Windows Credentials Tab
  • Click OneDrive Cached Credentials
  • Click Remove
  • Close and reopen OneDrive 

If you can log in successfully, it means this problem has been solved.

  • Office files cannot be automatically synced to OneDrive

Sometimes you may find that the files can’t be automatically synchronized to OneDrive without any warnings. So, how should you solve it? You can try the following methods first:

  • Search for cmd command window 
  • Right-click to run as administrator
  • Enter the following command in the input box:

mklink /d C:\Users\Lenovo\OneDrive\Documents\Files C:\Users\Lenovo\Desktop\Files

  • Press key Enter.

If the prompt shown in the figure appears, it means that the folder (or file) has been uploaded to OneDrive. When you operate the file in the folder, it will be automatically uploaded to OneDrive, and you don’t need to upload it manually. If the above operation is unsuccessful, it may be due to the following problems:

  • You pay no attention to spaces when entering commands
  • Your files name are not synchronized

On the one hand, you have to know that C:\Users\OneDrive represents the path of OneDrive, Documents is the folder that comes with OneDrive, and the files are the folders that need to be created under the Documents folder. On the other hand, you must realize that C:\Users\Desktop represents the path of the file that needs to be uploaded, the name of which should be the same as the file name created under the Documents folder mentioned above.

The above is how to automatically synchronize Office files to OneDrive.

  • OneDrive file is too large (greater than 200M) to be downloaded

If your file is too large and the browser download fails, you can try this solution.

  • Use the browser to open the web page
  • Select the file and download it
  • After the download is complete, transfer it to the computer

It is less than five minutes to download and upload a 500M file to the computer.


In general, OneDrive is a great fit for office workers. If your OneDrive encounter these problems, you might as well try the above methods.

Tags : Functions of OneDriveProblems Of OneDrive

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